SecondMuse

They co-create prosperity by applying the art and science of collaboration to solve complex problems.

Their project with OTF is to aid in the creation and development of more effective Internet Freedom tools (IFTs) through the application of a research framework grounded in ethnography, human-­centered design, and the practice of research-­based product definition. This framework will define motivations, needs and usability challenges facing user communities of target IFTs and provide development and design milestones that are necessary to address these challenges. This work will also provide selective recommendations to developers of specific IFTs in the form of proposed development milestones to address the findings of a pilot study.